Welcome to Image Registrars Limited

We are the leading securities registrar and secretarial services provider in East Africa since 1993 . Serving our clients is second nature to us and that’s why we have continued to invest in state-of-the art technology marshalled by a team of dynamic and dedicated professionals to offer world-class service.

Leverage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition.

Securities Registration Services

We reimagine and innovate omnichannel, purpose-driven customer centric solutions.

Dividend Administration

We have built very strong Treasury capabilities to manage the payment and distributions for all our Securities issuers.

General Meetings

Shareholder meetings are highly visible milestones in our issuer's annual corporate governance cycle, and we ensure they go precisely as planned

Corporate actions

We have a strong track-record of efficiently and innovatively delivering capital markets high-intensity projects.

Mergers & Acquisitions

At a time of unprecedented disruption and an increased focus on innovation, keeping up with market change is an everyday objective.

Communications

Targeted digital communications are key to effective stakeholder engagement.

Reporting & analytics

Shareholder meetings are highly visible milestones in our issuer's annual corporate governance cycle, and we ensure they go precisely as planned

Corporate actions

We have a strong track-record of efficiently and innovatively delivering capital markets high-intensity projects.

Who We Are

Vision Statement

To be the leading Registrar and Secretarial Services provider in Africa. This goal will be realized through our 3P methodology i.e., Investing in People, Partnerships and Performance.

Mission Statement

To become the leading registrar and company secretarial services provider in Africa, offering innovative state-of-the-art solutions to corporate clients. This is only achievable by maintaining highly trained, competent and well-informed professionals who utilize the latest technology to serve our clients and their shareholders. We endeavor to mobilize adequate resources to serve our clients well, as well as to support changes within our operations.

WE ARE INNOVATIVE

We pride ourselves in applying our knowledge and skills to each situation to come up with a tailored and innovative solution. Our unique global delivery model, underpinned by our innovative digital platforms, means we can cover sectors as diverse as capital markets, private equity, real estate, pharmaceuticals, energy and technology, with experts on the ground providing the requisite support.

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Number of Client

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Our Capabilities

Serving our clients is second nature to us and thats why we have continued to invest in state-of-the art technology marshalled by a team of dynamic and dedicated professionals to offer world class service.

  • Our team has been involved in some of the largest corporate transactions and most sensitive joint ventures around East Africa. From handling the various complex transactions, we have seen it before and know where the pitfalls are.

  • We pride ourselves in applying our knowledge and skills to each situation to come up with a tailored and innovative solution. Our unique global delivery model, underpinned by our innovative digital platforms, means we can cover sectors as diverse as capital markets, private equity, real estate, pharmaceuticals, energy and technology, with experts on the ground providing the requisite support.

  • By focusing on specific areas, our specialist staff are experts in their field. This specialist knowledge will be applied to your benefit, ensuring you get the best services possible. Our people are experienced professionals with deep expertise in East Africa’s corporate services industry. They take the time to understand your needs and deliver solutions that are appropriate, practical, and cost-effective. Our leadership team has over 100 years of collective experience in the corporate services industry; we have used the lessons we learned during our previous roles to create the best-in-class service-delivery model. It is a model that ensures excellent service, no matter how you interact with us.

 

Frequently Asked Questions

Quick answers to questions that you may have.

  • HOW DO I IMMOBILISE MY SHARE CERTIFICATE?

    Immobilization.: Is the process whereby the underlying physical certificate has been deposited with and is held by the Central Depository and Settlement Corporation Kenya. 

     

    Requirements:

    Submit the following documents to a Central Depository Agent (CDA) (stockbroker/Investment Bank/licensed Commercial Bank) of choice:

    a) All the share certificates (Where some are lost the shareholder to execute indemnity form for certificate replacement

    b) Certified copy of shareholder(s) ID card(s) or passport used when buying shares 

    c) Sworn affidavit where names in the ID or passport differ in our register OR they are abbreviated. If they differ due to change of marital status a marriage certificate should be attached, birth certificate or a deed poll. 

    d) Certified Copy of CDSC Statement or Broker Statement 

    e) Certified copy of PIN certificate.

    f) corporate bodies/Institutions should provide the following in addition to the above: 

    - Certified copy of Certificate of Registration 

    - Certified Copy of last filed Annual Returns, and

    - E-citizen generated CR12

    - Letter introducing the Institution’s signatories on the institution’s letter head. It should indicate full names as per ID/Passport, sample signatures, ID numbers Passport numbers. (Introduction to be made by the Company Secretary or a third person different from the ones being introduced

    g) Where the shareholder’s signature differs from the one used while purchasing the shares, the shareholder(s) will be contacted by us for signature verification. 

    h) All copies must be certified by a commissioner of oaths/notary public or in our office when the originals are availed.

  • HOW DO I TRANSFER/TRANSMIT SHARES OF A DECEASED PERSON?

    1. The Administrator/Executor will be required to present Letters of Administration, or a duly signed letter of introduction from the public trustee to seek information on the shares and accrued dividends owned by the deceased. 

    2. The Administrator/Executor will then present this information to the High Court or the Public Trustee in order to obtain the required documents authorizing them to execute or administer the deceased’s estate.

    3. The Administrator/Executor will then lodge the following documents with a stockbroker of his/her choice:

        I) Certified copies of Grant Letters of Administration and Certificate of Confirmation of Grant from the High Court or Public Trustee’s Letter of Indemnity and       Summary Letters of Administration.

      ii)  If a person dies while domiciled in another country, succession of the movable property will be applied only in the court of his domicile. The grant must be resealed by the High Court of Kenya as is required by Law. When resealing, there are two forms that are issued. 

    • Notice to resell of grant then 

    • Probate and administration 

    iii) Certified copy of death certificate of the deceased shareholder.

    iv) Certified copy of ID card/valid passport of the administrator(s)/Executor(s) and beneficiaries (certified on the front).

    v) All share certificates, (Where some are lost the administrator(s)/Executor(s) to execute an indemnity form for certificate replacement, which must be witnessed by commissioner of oaths/notary public).

    vi) Transfer forms which shall be signed by both the administrator(s) and the beneficiary.

     

    Please Note:

    • Names MUST correspond on the share certificate, the court documents and the death certificate (Sworn affidavits will be done by the administrator(s)/Executor(s) on behalf of the Estate-if differing), 

    • If the deceased has an additional name in the court letters, death certificate or the share certificates, the grant will be amended to capture all set of names. 

    • The names of the administrator and the beneficiary must be the same as in the ID/passport and all the related documents of administration. If the administrator/beneficiary has an additional name in the court letters or the national ID/passport, you will be required to attach a birth certificate, marriage certificate or deed poll. If none can be availed, the grant will have to be amended to capture all the names. 

    • In the event that the names differ, a sworn affidavit, on the difference, must be obtained from the advocate. 

    • Certification of Copies of the death certificate, letters from the court, ID card or passport must be certified by a commissioner for oaths (Kenya) or notary public (Overseas).

  • HOW DO I TRANSFER SHARES AS A GIFT?

    This is ONLY applicable for a transfer to a direct relative (Spouse, Child). The following documents will be required:

     

    I) Original share certificates (Where some are lost, the shareholder to execute an indemnity form for certificate replacement).

    ii) A sworn affidavit indicating the relationship between the transferor & transferee and expressing the intention by the transferor to gift the shares to the transferee

    iii) Supporting documents as proof of relationship between the transferor & transferee i.e., birth certificate and/or marriage certificate 

    iii)Certified Copy of Transferor’s & Transferee’s ID card 

    iv) Transfer forms obtainable from stockbrokers signed by both the transferor & transferee.

  • HOW DO I REPLACE MY OUTSTANDING DIVIDEND?

    Where a dividend(s) is/are outstanding, the shareholder will be required to:

     

    Individuals:

    1. Present the stale or mutilated cheque(s) for replacement (where the physical stale or mutilated cheque(s) are available).

    2. Present a duly executed indemnity form. 

    3. Provide a certified copy of your identification document (National ID or Valid Passport)

    4. Provide your KRA PIN certificate (where available)

    Companies/Institutions/Self Help Groups:

    1. Duly completed, sealed/stamped indemnity form signed by 2-authorised signatories 

    2. Certified copy of the certificate of incorporation/registration

    3. KRA PIN certificate

    4. Certified National ID or valid Passport copies of signatories

    5. Certified copy of the CR12 (not older than 3months)

     

    Please Note:       

    • In the case of Companies, present a letter confirming the authorized signatories. The letter must be on letterhead/sealed/stamped and signed by the Company Secretary of the company.

    • In the case of Self-Help Groups/welfares, present minutes confirming the authorized signatories. The minutes must be stamped by an authorized official from the relevant Government Department

  • HOW DO I UPDATE MY POSTAL ADDRESS AND DIVIDEND PAYMENT PREFERENCE?

    Static Details/Non-Trading accounts 

    If you are holding share certificates, the following will be required:

    1. Duly signed letter requesting update of postal address or dividend payment details

    2. Certified copy of ID or Valid Passport used when purchasing your shares

    3. Duly signed Dividend OPT-IN Form (sent via email request or issued to you if you visited our offices)

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